Privacy

The acquisition of data, which may be requested, is the indispensable prerequisite for accessing the services offered on the App. The App preserves the technical data relating to the connections (log) to allow the security checks required by the Law and in order to improve the quality of the services offered and customize them in relation to the needs of users / visitors. Personal data, collected and stored in the App databases, are processed by employees and / or collaborators of the data controller in their capacity as appointees. They are not subject to disclosure or communication to third parties, except in the cases provided for by the information and / or by the law and, in any case, in the manner permitted by this.

The App provides, in compliance with the applicable laws in force, the registration of log files. These data do not allow identification of the user except following a series of processing and interconnection operations, and necessarily through data provided by other providers.

Information We Collect

Our apps and services may collect the following types of information in order to provide services:

  • Your email address or your social login information as required to safeguard your data and verify your identity;
  • Biographical information, e.g. photograph, biography, gender, age, geographic location, general notes;
  • Information regarding the place, weather condition, types of rock on surface and underground and similar hydrologic and geologic features of the location.
  • Technical Information related to the borewell, pump and pump operations, electrical installation, and cropping details
  • Data entered via free text fields, such as comments and annotations
  • Data entered via feedback forms and surveys

We may also collect certain information from your mobile device, including but not limited to the following:

  • Location Information that allows us to periodically determine your location, including your location relative to and within third party merchant locations.
  • Device and Usage Information that may include (i) information specific to your mobile device (e.g., make, model, operating system, advertising identifier and similar information); (ii) information about your use of features, functions, or notifications on the device; and (iii) signal strength relating to WiFi or Bluetooth functionality, temperature, battery level, and similar technical data.

We may collect this information even if the app is not running in the foreground.

The Bhujal application developed by WaterLab Solutions Pvt Ltd uses some sensors of your device to measure the ground level water. The sensors involved are:

- GPS SENSOR – POSITIONING

MICROPHONE to record sounds

- CAMERA AUTHORIZATION REQUEST - to take photos with superimposed data

Use of Information

We use the information we collect to:

  • Operate and improve our services;
  • Provide user and other support, including to our third-party business partners;
  • Provide you with information when you enter participating local venues;
  • Carry out other purposes that are disclosed to you and to which you consent
Use of Personal Information by WaterLab

We reserve the right to use your information internally, including but not limited to product development purposes, research purposes, quality assurance purposes, and correspondence with you. We may share aggregate data with third parties in a manner that will not identify you.

Your personal details are not disclosed to third parties unless -

i. We have your consent to do so

ii. We sell any or all of our business and/or our assets to a third party.

iii. We are legally required to disclose your information.

iv. We are contractually obligated to disclose it.

v. We may also disclose some of your information to our affiliates if necessary for us to provide the features of our Site or Apps to you.

LOCATION SERVICES PERMISSION

Our applications may ask permission for location services. If you allow these services, we will use this information to provide the requested location-based service as your local weather, not to identify you. You will be asked for your permission to enable any location-based services.

Marketing Email

If you so elect, the information you provide may be used by us to create and deliver to you emails such as our newsletters, surveys or other email messages containing information and event related to water crisis or conservation of water, tips to save water or promotions  (“Emails”) . If you do elect to receive them and later decide that you would no longer like to receive these Emails, you may send us an e-mail from your registered id at support@waterlabindia.com You may receive the benefit of hearing from us via mail or phone even if you have not elected to receive Emails. If you do not wish to receive direct mail or phone, please send us a mail at support@waterlabdindia.com

Text Messages

If you so elect, you may provide you mobile phone number in order to receive text message alerts containing information and event related to water crisis or conservation of water , tips or promotions (“Text Messages”). There is no fee from our side to receive Text Messages, however, your mobile service provider may charge for you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider. If you do elect to receive them and later decide that you would no longer like to receive these Text Messages, please send us a mail at (support@waterlabindia.com).

Communications to Serve You

If you have elected to provide us with your contact information, we may provide you with service related announcements by any means, including email, concerning the Site or contact you regarding your customer service requests or questions. For example, all subscribers will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that we offers its subscribers.

Customized Service

We may use your personal information to provide you with customized service and use of our App. For example, we may suggest tips or information that may help you to conserve ground water that would be of particular interest to you.

Special Events Questionnaires and Surveys

On occasion, we may sponsor special events (such as contests, sweepstakes or other offerings), questionnaires and surveys. There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed. We strongly suggest you review any applicable rules before participating. To the extent any special event, questionnaire or survey is not subject to specific rules, the processing of personal information is governed by this Privacy Policy and the purposes it sets forth.

Technologies That Allow Us to Customize Your Experience on Our Site
Cookies

Cookies are files that can be recorded on your computer's hard disk or on your device. This allows easier navigation and greater ease of use of the site itself. Cookies can be used to determine if a connection has already been made between your device and our pages. Only the cookie stored on your computer or device is identified. Most browsers accept cookies automatically. You can avoid the automatic registration of cookies by selecting the "do not accept cookies" option among those proposed. For more information on how to do this, refer to the browser instructions. Any cookies already present on the hard disk can be deleted at any time. The choice not to accept cookies from the browser may limit the functions accessible on your device.

Third Party Web Analytics Services

We may use third party web analytics services on our mobile applications, such as those of Adobe Site Catalyst and/or Google Analytics. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the App. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the App. You may deactivate the ability of these analytics services to analyze your browsing activities on this App. To exercise your choice with respect to their collection of information on this site:

  • For Adobe Site Catalyst, please click here.
  • To disable the Google Analytics cookie and any other third party web analytics service provider cookies, some browsers indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis.
Targeted Advertising

We also may contract with third-party advertising networks that collect IP addresses and other information through the use of cookies, web server logs and web beacons on our App and emails; on third-party websites and emails; and on our advertising placed on third-party websites. They use this information to provide advertisements about products and services tailored to your interests (including for companies not affiliated with us). You may see these advertisements on our App and other websites. This process also helps us manage and track the effectiveness of our marketing efforts.

Third Parties

We share the information we collect with third-party business partners who commit to comply with applicable laws concerning their usage of the information. Our third-party business partners may share the information with their own third party business partners and use the information either for themselves or on behalf of their own business partners to:

  • Operate and improve their services;
  • Provide you with advertisements and information for products and services in this app or on other apps or websites based on variables such as your location, and assess your level of engagement with them; and
  • Carry out other purposes that are disclosed to you and to which you consent.

There may be additional circumstances in which your data may be shared with certain third parties. These are outlined below:

  • Service providers: we may hire third parties to help us perform business functions in support of our services. In this event, any third parties will only be provided with the data necessary to perform their specific function, and the use of this data will only be to perform the specific requested function.
  • If required to do so by law.
Business Transfers

As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personal information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances. You may choose not to have your information transferred as a business asset by sending us a mail at (support@waterlabindia.com)

Compliance with Law

We may disclose information that is necessary to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when it is necessary to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.

How We Protect Personal Information

Waterlab takes reasonable measures to preserve the integrity and security of your personal information. However, no data transmission over the internet can be guaranteed to be 100% secure. We cannot, therefore, ensure or warrant the security of any information you transmit to our application, and you do so at your own risk. Please know that although we make our best efforts to keep your information secure, this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. We maintain reasonable safeguards for this App to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on the App. If you have any questions about security at our App, please send us a mail at (support@waterlabindia.com)

Updates to Our Privacy Policy

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. We suggest that you periodically consult this Privacy Policy. Please find the effective date of the Privacy Policy at the top of this page.

Your Choices
Updating Your Information

You have the ability to review, change or request deletion of your personal information by sending an email at (support@waterlabindia.com)

Opt-Out and Managing Your Preferences

You may choose whether or not you would like to receive Email from us. You may change your preferences with respect to Email at any time by clicking the "unsubscribe" link at the bottom of each Email you receive from us, or emailing us at (support@waterlabindia.com). You may unsubscribe from receiving Text Messages, by contacting support@waterlabindia.com. You may also choose not to receive mail or phone communications by emailing us at support@waterlabindia.com and specifying that this is your preference.

Comments

We have taken great measures to ensure that your visit and usage to our App is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by email at (info@waterlabindia.com). If you have questions related to Text Messages, please contact us at (info@waterlabindia.com).